Published: April 1, 2023
Last updated: October 1, 2023

This Appendix applies where the Personal Information has a connection to our business dealings in Australia.

“Personal Information” in this Appendix, and in our privacy policy where this Appendix applies, means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

The provisions of each section below replace the provisions of the respective sections with the same numbers and titles of our privacy policy.

11. HOW DO WE KEEP SECURITY OF YOUR DATA?

We hold personal information in various ways, including in an electronic database which may be hosted by a third party cloud service provider. We take physical and electronic security measures to safeguard personal information from loss, misuse, unauthorised access, modification or disclosure. These measures include, appointing a person in charge of data protection in each department which processes personal information, keep personal information accurate and up to date, and take reasonable measures to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction. In addition, we establish internal rules for processing personal information, ensure our employees, including directors, officers, full-time and part-time employees, and temporary workers, are informed of the rules, and implement, maintain and continuously update the rules.

12. YOUR LEGAL RIGHTS

Provided that certain conditions are met, you have certain rights with your personal information as set out in applicable data protection laws. These legal rights include:

  • Right to access - You have the rights to make an inquiry, to review and to request us for copies of your personal information we hold;
  • Right to rectification - You have the right to request us to correct any of your personal information we hold which you believe is inaccurate. You also have the right to request us to complete your personal information we hold which you believe is incomplete;
  • Right to withdraw consent - You have the right to withdraw your consent where the legal basis for the handling of your personal information is consent. When you have withdrawn your consent, the effect of treatment performed prior to your withdrawal of consent is not impacted.

If you make such request, we will respond to your request within a reasonable time period as set out in applicable data protection laws. If you would like to exercise any of these rights, or if you have any inquiries about your rights, please contact us using the contact information in section 14.

13. COMPLAINT

If you have any concerns or complaints about this privacy policy or how your personal information is handled by us, you may contact us. Our contact details are in section 14. We will aim to respond to your request or complaint promptly. We take all complaints seriously and are committed to a quick and fair resolution.

You may also make a complaint to the Office of the Australian Information Commissioner (phone 1300 363 992). Their website also contains further information about making complaints relating to privacy.